Do you accept walk-in clients?
To respect your time and ensure the best service, we operate by appointment only.
This allows us to avoid long waiting periods and focus on each client with full attention.
 

Do you accept debit (Linx) and credit card payments?
Yes, we accept both debit (Linx) and credit card payments for your convenience.
 

What are your business days and hours?
Our regular business hours are:
Tuesday to Saturday: 9:00 am - 5:00 pm
Some Sundays: By appointment
We are also flexible and do our best to accommodate special scheduling needs.
Feel free to reach out if you have a specific time request.
 

Is Keratin a straightener?
No, Keratin Smoothing Therapy is not a straightener. It repairs damage and breakage, reduces frizz,
and smooths out curls and flyaways, resulting in healthier-looking hair.
Additionally, it acts as a humidity barrier, which helps prevent frizz.
 

How long does the coloring process take?
The duration can vary as everyone’s hair reacts differently to color.
Since coloring takes time, we recommend bringing something light to eat and a dose of patience
to enjoy the process 😊.
 

Can box-dyed hair be colored?
It depends on the color you wish to achieve.
We suggest a consultation with one of our stylists to discuss your hair history and goals so we
can advise on the best approach.
 

Can you turn red hair into blonde?
Absolutely! Transforming red hair to blonde is straightforward with our color-extracting products.
This process removes red undertones gently, without causing damage or dryness, so we can
begin the blonde process with a clean slate.
 

Do you use Olaplex in your color treatments?
Yes, we use both Olaplex and Colourplex to maintain the integrity of your hair
throughout the coloring process.
 

Why is deep conditioning important?
Deep conditioning delivers intense moisture and strength, restoring your hair’s natural oils,
reducing dryness, and enhancing shine and body. It’s a must for maintaining healthy, resilient hair.
 

Do you offer hair extensions?
We provide stick-in and clip-in hair extensions for clients looking to add volume or length temporarily.
 

What if I'm running late?
We understand that things come up! If you’re running late, please call us as soon as possible.
This helps us manage our schedule and minimize disruptions.
However, if a delay extends beyond 15 minutes, it may impact appointments for the rest of the day,
so we appreciate your punctuality whenever possible.